Sime Darby Auto ConneXion-Ford (Auto ConneXion) now offers owners its professional maintenance and light repair services at their home or office with the Ford Mobile Service. Launched recently as a pilot programme by Ford Ara Damansara dealership, this initiative is designed to make vehicle maintenance more convenient for customers.
Professional services
With the Ford Mobile Service, Ford owners can receive professional maintenance services of the highest standards of quality without going to an authorised service centre. All they need to do is make a booking for the service and a team of Ford-certified technicians will come to their home or office at the preferred time and day.
Essential maintenance services
Available are essential maintenance such as engine oil changes, multipoint inspections, battery replacement and wiper and filter changes, among others. All services are performed using genuine Ford parts and manufacturer-approved tools, ensuring peace of mind and trusted performance.
“We are pleased to introduce the Ford Mobile Service as part of our continuous efforts to bring greater value and convenience to enhance the ownership experience. This initiative provides customers with access to professional care for their vehicles with the same confidence they would expect at a dealership. As we continue to evolve our high standards of service, our focus remains on delivering solutions that align with our customers’ expectations for quality, reliability and trusted care,” said Turse Zuhair, Managing Director of Auto ConneXion-Ford.
Available Mondays to Saturdays
The Ford Mobile Service operates from Monday to Friday, offering 4 service slots from 9:00 am to 3:30 pm. On Saturdays, 2 service slots are available from 9:00 am to 11:00 am. A fixed call-out fee will be applied to locations within a 20-km radius of Ford Ara Damansara, with additional charges for distances beyond the area.
Ford owners can now book appointments through the SDM OneGo app, available from the Apple App Store and Google Play Store. The app enables users to schedule appointments, select preferred times and service locations, and manage bookings with ease. Alternatively, customers can also book appointments through Ford Ara Damansara’s customer service hotline – 03-7621 5111.
More locations in future
Auto ConneXion-Ford plans to progressively offer the Ford Mobile Service from Ford dealerships nationwide to provide convenient vehicle servicing for owners in other parts of Malaysia.
Click here to locate an authorised Ford service centre in Malaysia.
